
From Tools to Operating Systems: A Missing Layer in Strategy to Delivery
April 15, 2026BIG Data
The next instalment of the BIG Bo(o)k Club meeting will start to go through Part 2 of the Information and Data aspects of BIG, and share new knowledge developed with partners.
The Part 1 Event report can be found here

Many organisations say they want data-driven decision making. But look closely at how governance actually works:
Different teams bring their own numbers.
Boards review slide packs.
Managers compile reports manually.
By the time decisions are made, the information is often fragmented or already out of date. And where has it come from?
The result is familiar: decisions shaped as much by narrative and persuasion as by evidence.
In Business Integrated Governance (BIG) we start from a different premise.
Information needed for governance, accountability and assurance should not be assembled ad hoc, meeting by meeting. Otherwise – we end up making decisions about our most important matters based on far from reliable content. Data based decision making is a pipe dream. It should be systematically sourced, traceable, and connected to the objectives and responsibilities that governance bodies oversee.
This idea has been part of BIG for some time. The original thinking focused on building integrated information and management insight across governance, management and delivery.
What is changing now is the technology landscape – and some of us in the BIG CIC are working on creating a demand for operation like information for governance and accountability.
- Modern data platforms, integration tools and AI capabilities mean organisations can move much closer to this model than was previously practical. Information can be drawn from multiple systems, structured around governance needs, and surfaced in ways that help leaders understand performance, risks and outcomes.
- The BIG CIC has been building a list of solutions we’ve noticed (so far) that support BIG Information and Data needs – as well as providing very relevant capability. Please see our Solutions Listing (so far)
So the conversation is evolving – from simply integrating data, to building an information capability that actively supports governance and decision-making.
This session is not a PowerPoint based presentation. The discussion is open to anyone, but we hope people will come to engage. Hence there is pre-read to help:
- We have started bringing this thinking together in the BIG Information and Data Theme:
- Find the Information and Data topics here in the Body of knowledge (please open these in PDF by following the link at the end of Chapter 6 .)
How does information reach your governance forums today?
In Part 2 – we will focus more on the data and the logical tools needed to underpin information.
Join our discussion!
Access the guidance notes for the session here
More about the Book Club here – BIG Book Club
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