{"id":1871,"date":"2025-10-20T09:26:05","date_gmt":"2025-10-20T09:26:05","guid":{"rendered":"https:\/\/big-cic.org.uk\/blog\/?p=1871"},"modified":"2026-04-20T10:25:49","modified_gmt":"2026-04-20T10:25:49","slug":"introducing-mature-integration-technology-for-realistic-governance","status":"publish","type":"post","link":"https:\/\/big-cic.org.uk\/blog\/introducing-mature-integration-technology-for-realistic-governance\/","title":{"rendered":"Introducing\u00a0Mature\u00a0Integration\u00a0Technology to\u00a0make\u00a0Governance\u00a0realistic.\u00a0"},"content":{"rendered":"\n<h1 class=\"wp-block-heading\"><strong>Bringing Business and Change Together: Introducing&nbsp;Mature&nbsp;Integration&nbsp;Technology to&nbsp;make&nbsp;Governance&nbsp;realistic.<\/strong>&nbsp;<\/h1>\n\n\n\n<p>In many organisations, the worlds of&nbsp;<em>strategy delivery<\/em>&nbsp;and&nbsp;<em>business-as-usual<\/em>&nbsp;operate&nbsp;in parallel. Each has its own structures, reporting cycles, and data systems. Yet the reality is that performance depends on both working in concert &#8211; and that is where&nbsp;<strong>Business Integrated Governance (BIG)<\/strong>&nbsp;comes in.&nbsp;<\/p>\n\n\n\n<p>In a recent discussion between&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/alexshapley\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">Alex Shapley<\/span><\/strong><\/a>, Director at Business Integrated Governance CIC, and&nbsp;<a href=\"https:\/\/www.linkedin.com\/in\/ccpond\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">Christopher Pond<\/span><\/strong><\/a>, Commercial Director at&nbsp;<a href=\"https:\/\/www.theprojectgroup.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">The Project Group (TPG)<\/span><\/strong><\/a>, the two explored how organisations can use BIG to connect purpose, vision,&nbsp;strategy&nbsp;and delivery&nbsp;&#8211;&nbsp;and how technology is now mature enough to make that integration real.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>A Framework for Integrated Governance<\/strong>&nbsp;<\/h2>\n\n\n\n<p>At its core, BIG is a way of governing the&nbsp;<em>whole business<\/em>&nbsp;as a connected system. It brings together change initiatives (projects,&nbsp;programmes&nbsp;and portfolios) with ongoing operations so that decisions are made on a single, balanced view of organisational performance.&nbsp;<\/p>\n\n\n\n<p>Alex explained that this is not about adding another layer of process or bureaucracy.&nbsp;It\u2019s&nbsp;about creating&nbsp;<em>clarity and coherence<\/em>&nbsp;&#8211; ensuring that everyone from the boardroom to the delivery teams can see the same truth, based on the same data.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Why Organisations Need BIG<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Many executives will recognise the challenges Alex described:&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Messages about priorities and imperatives are not always clear.<\/li>\n\n\n\n<li>Accountability is often misplaced or unfairly assigned.&nbsp;<\/li>\n\n\n\n<li>Information is fragmented across spreadsheets, slide decks and systems&nbsp;\u2013 \u2018sent\u2019 not \u2018shared\u2019&nbsp;&nbsp;<\/li>\n\n\n\n<li>Decisions take too long because nobody fully trusts the data.&nbsp;<\/li>\n<\/ul>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"825\" height=\"519\" src=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-3.png?resize=825%2C519&#038;ssl=1\" alt=\"\" class=\"wp-image-1875\" srcset=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-3.png?w=825&amp;ssl=1 825w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-3.png?resize=300%2C189&amp;ssl=1 300w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-3.png?resize=768%2C483&amp;ssl=1 768w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-3.png?resize=119%2C75&amp;ssl=1 119w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-3.png?resize=480%2C302&amp;ssl=1 480w\" sizes=\"auto, (max-width:767px) 480px, (max-width:825px) 100vw, 825px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>BIG addresses these problems by aligning communication,&nbsp;accountability&nbsp;and decision-making around a unified information model&nbsp;&#8211;&nbsp;what Alex calls&nbsp;<em>\u201ca single version of the truth.\u201d<\/em>&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"474\" src=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-4.png?resize=903%2C474&#038;ssl=1\" alt=\"\" class=\"wp-image-1876\" srcset=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-4.png?w=903&amp;ssl=1 903w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-4.png?resize=300%2C157&amp;ssl=1 300w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-4.png?resize=768%2C403&amp;ssl=1 768w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-4.png?resize=143%2C75&amp;ssl=1 143w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-4.png?resize=480%2C252&amp;ssl=1 480w\" sizes=\"auto, (max-width:767px) 480px, (max-width:903px) 100vw, 903px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>The Role of Technology<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Christopher Pond joined the conversation to explore the technology that underpins BIG. He noted that most organisations still lack a proper&nbsp;<strong>technology backbone<\/strong>&nbsp;to support integrated governance.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"891\" height=\"699\" src=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-2.png?resize=891%2C699&#038;ssl=1\" alt=\"\" class=\"wp-image-1874\" srcset=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-2.png?w=891&amp;ssl=1 891w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-2.png?resize=300%2C235&amp;ssl=1 300w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-2.png?resize=768%2C603&amp;ssl=1 768w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-2.png?resize=96%2C75&amp;ssl=1 96w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-2.png?resize=480%2C377&amp;ssl=1 480w\" sizes=\"auto, (max-width:767px) 480px, (max-width:891px) 100vw, 891px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>Data lives in separate applications &#8211; finance systems, project tools, HR platforms &#8211; each reliable in isolation yet unfortunately disconnected from the bigger picture.&nbsp;<\/p>\n\n\n\n<p>Modern&nbsp;<strong>service-oriented architecture<\/strong>&nbsp;changes this. BIG is&nbsp;<em>system-agnostic<\/em>, meaning it can connect platforms such as&nbsp;<strong>Oracle, SAP, Workday, JIRA, Azure DevOps<\/strong>, and others through integration tools like&nbsp;<strong>TPG&nbsp;PSLink<\/strong>&nbsp;and&nbsp;<strong>Microsoft Azure Data Factory<\/strong>.&nbsp;<\/p>\n\n\n\n<p>These solutions act as the \u201cglue\u201d between systems, extracting,&nbsp;transforming&nbsp;and loading data across platforms so that reports and dashboards are always based on current, consistent information&nbsp;&#8211;&nbsp;without the need for massive central data warehouses.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>From Silos to Seamless Data Flow<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Both speakers recalled how earlier attempts at integration&nbsp;&#8211;&nbsp;such as those built on Lotus Notes&nbsp;&#8211;&nbsp;struggled with the limits of their time.&nbsp;<strong><em>Today, the technology is different<\/em><\/strong>: secure access controls, cloud-based data services and modern APIs now allow organisations to combine visibility with governance.&nbsp;<\/p>\n\n\n\n<p>With these capabilities in place, organisations can&nbsp;maintain&nbsp;confidentiality while ensuring everyone sees the data relevant to their role. That balance between access and control is fundamental to BIG\u2019s promise of integrated governance.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Automation and Governance in Practice<\/strong>&nbsp;<\/h2>\n\n\n\n<p>Automation is another important theme. Using tools like&nbsp;<strong>Microsoft Power Automate Flow<\/strong>, organisations can embed governance processes directly into their ways of working&nbsp;&#8211;&nbsp;for example, automatically escalating risks, updating issue logs, or triggering notifications when decisions are&nbsp;required.&nbsp;<\/p>\n\n\n\n<p>As Alex noted, risks and issues&nbsp;don\u2019t&nbsp;just belong to projects; they exist across the entire business. Automating their escalation ensures the right people act at the right time, with a clear audit trail and no loss of visibility between change and business-as-usual.&nbsp;<\/p>\n\n\n\n<p><strong>AI and the Next Phase of Integration<\/strong>&nbsp;<\/p>\n\n\n\n<p>Christopher also touched on the growing interest in&nbsp;<strong>agentic AI<\/strong>&nbsp;&#8211; intelligent agents that could one day automate aspects of data collection and integration. While the potential is clear, he cautioned that we are not yet at the point where AI can replace the discipline of governed integration. There will always be the need for a human in the loop. Human oversight&nbsp;remains&nbsp;essential to ensure data quality and trustworthiness &#8211; something every executive will recognise as non-negotiable when decisions carry material risk.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Making Integration Tangible<\/strong>&nbsp;<\/h2>\n\n\n\n<p>To bring the concept to life, Alex and Christopher used the example of a&nbsp;<strong>standard board agenda<\/strong>.&nbsp;&nbsp;<\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"895\" height=\"411\" src=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-1.png?resize=895%2C411&#038;ssl=1\" alt=\"\" class=\"wp-image-1872\" srcset=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-1.png?w=895&amp;ssl=1 895w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-1.png?resize=300%2C138&amp;ssl=1 300w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-1.png?resize=768%2C353&amp;ssl=1 768w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-1.png?resize=150%2C69&amp;ssl=1 150w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image-1.png?resize=480%2C220&amp;ssl=1 480w\" sizes=\"auto, (max-width:767px) 480px, (max-width:895px) 100vw, 895px\" \/><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<p>(Editor\u2019s note:&nbsp;Clearly, a&nbsp;<strong><em>standard agenda<\/em><\/strong>&nbsp;does not have to be a&nbsp;<strong><em>static agenda<\/em><\/strong>, and the information needed as time passes will change.&nbsp;Standard agendas are there to provide a common framework, not stifle or impose bureaucracy)&nbsp;<\/p>\n\n\n\n<p>BIG applies even here: standardising agendas ensures that key governance items&nbsp;&#8211;&nbsp;such as issues,&nbsp;risks&nbsp;and progress updates&nbsp;&#8211;&nbsp;are always reviewed.&nbsp;&nbsp;<\/p>\n\n\n\n<p>Crucially, the data from those discussions can feed directly back into connected systems, creating a&nbsp;<strong>two-way flow of information<\/strong>. Actions and decisions captured in meetings update the systems of record automatically, ensuring that every level of the organisation is working from live, aligned data.&nbsp;<\/p>\n\n\n\n<p>(Editor\u2019s note: while dashboards are often&nbsp;flexible and allow exploration of the presented information \u2013 they are often&nbsp;static&nbsp;items. A challenge&nbsp;remains&nbsp;to enable real time capture of issues,&nbsp;risks&nbsp;and decisions as agenda items are closed&nbsp;\u2013 to enable instant assignment and automated minute capture)&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>A Foundation for Better Decision-Making<\/strong>&nbsp;<\/h2>\n\n\n\n<p>BIG is not a technology platform or a management fad. It is a practical framework for running a business that learns from itself&nbsp;&#8211;&nbsp;where data, process and policy are orchestrated into one governance model.&nbsp;<\/p>\n\n\n\n<p>As Christopher summarised, technology alone does not create integration;&nbsp;<em>governance<\/em>&nbsp;does. The role of tools like PSLink and Azure Data Factory is to support that governance by making information trustworthy, timely and complete.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Where to Learn More<\/strong>&nbsp;<\/h2>\n\n\n\n<p>The&nbsp;<strong>Business Integrated Governance CIC<\/strong>&nbsp;provides a range of learning resources, including the&nbsp;<span style=\"text-decoration: underline;\"><a href=\"https:\/\/big-cic.org.uk\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>BIG website<\/strong><\/a>,<\/span> a&nbsp;<a href=\"https:\/\/www.youtube.com\/@BIGCIC\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">YouTube channel<\/span><\/strong><\/a>&nbsp;with short explainer videos, and the&nbsp;<a href=\"https:\/\/big-cic.org.uk\/register\/book-club\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">Body of Knowledge (Book&nbsp;Club)<\/span><\/strong><\/a>&nbsp;&#8211;&nbsp;a monthly forum exploring BIG\u2019s principles and applications in depth.&nbsp;<\/p>\n\n\n\n<p><a href=\"https:\/\/www.theprojectgroup.com\/en\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">TPG<\/span><\/strong><\/a> continues to provide the integration technology that enables BIG to work in practice, collaborating with\u00a0knowledge\u00a0partners like BIG CIC, and\u00a0other\u00a0<a href=\"https:\/\/big-cic.org.uk\/partners\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><span style=\"text-decoration: underline;\">commercial and professional\u00a0partners<\/span><\/strong><\/a>\u00a0who focus on the organisational and cultural aspects of implementation.\u00a0<\/p>\n\n\n\n<p><strong>In essence, BIG helps organisations make better decisions, faster&nbsp;&#8211;&nbsp;not by adding more systems or layers of control, but by connecting what already exists.<\/strong>&nbsp; It\u2019s about achieving the agility and coherence every executive seeks: strategy, delivery, and operations working together as one system of governance.&nbsp;<\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>Call to action<\/strong><\/h2>\n\n\n\n<p><strong>The message is simple: integration turns strategy from aspiration into action.<\/strong><\/p>\n\n\n\n<p>Find out more and connect with other professionals at&nbsp;<a href=\"https:\/\/big-cic.org.uk\/conference\"><strong><span style=\"text-decoration: underline;\">Business Integrated Governance Conference<\/span><\/strong><\/a><\/p>\n\n\n\n<figure class=\"wp-block-image\"><a href=\"https:\/\/big-cic.org.uk\/conference\" target=\"_blank\" rel=\"noreferrer noopener\"><img loading=\"lazy\" decoding=\"async\" width=\"903\" height=\"199\" src=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image.jpg?resize=903%2C199&amp;ssl=1\" alt=\"\" class=\"wp-image-1806\" srcset=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image.jpg?w=903&amp;ssl=1 903w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image.jpg?resize=300%2C66&amp;ssl=1 300w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image.jpg?resize=768%2C169&amp;ssl=1 768w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image.jpg?resize=150%2C33&amp;ssl=1 150w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/image.jpg?resize=480%2C106&amp;ssl=1 480w\" sizes=\"auto, (max-width:767px) 480px, (max-width:903px) 100vw, 903px\" \/><\/a><\/figure>\n\n\n\n<p><\/p>\n\n\n\n<h2 class=\"wp-block-heading\"><strong>More about TPG:<\/strong><\/h2>\n\n\n\n<p><strong>PLEASE NOTE: While the BIG CIC is firmly TECHNOLOGY AGNOSTIC, where vendors help us, we will point out their solutions where they support Business Integrated Governance.<\/strong><\/p>\n\n\n\n<p>\u201cAt The Project Group (TPG), we understand the daily challenge organisations face in aligning strategy, execution, and accountability across every level of the business.&nbsp;<strong>Business Integrated Governance (BIG)<\/strong>&nbsp;ensures that decisions, investments, and delivery are connected \u2014 not siloed. Our technologies enable leadership and teams alike to see not only&nbsp;<em>what\u2019s&nbsp;happening<\/em>, but also&nbsp;<em>why<\/em>&nbsp;it\u2019s&nbsp;happening.\u201d&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-media-text is-stacked-on-mobile\"><figure class=\"wp-block-media-text__media\"><a href=\"https:\/\/www.theprojectgroup.com\/en\/\" target=\"_blank\" rel=\" noreferrer noopener\"><img data-recalc-dims=\"1\" loading=\"lazy\" decoding=\"async\" width=\"500\" height=\"115\" src=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/TPG.png?resize=500%2C115&#038;ssl=1\" alt=\"\" class=\"wp-image-1879 size-full\" srcset=\"https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/TPG.png?w=500&amp;ssl=1 500w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/TPG.png?resize=300%2C69&amp;ssl=1 300w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/TPG.png?resize=150%2C35&amp;ssl=1 150w, https:\/\/i0.wp.com\/big-cic.org.uk\/blog\/wp-content\/uploads\/2025\/10\/TPG.png?resize=480%2C110&amp;ssl=1 480w\" sizes=\"auto, (max-width:767px) 480px, 500px\" \/><\/a><\/figure><div class=\"wp-block-media-text__content\">\n<p>\u201cTPG helps organisations achieve BIG through a powerful blend of&nbsp;<strong>technology,&nbsp;methodology, and experience<\/strong>. Our&nbsp;<strong>ProjectPowerPack&nbsp; (PPP)<\/strong>&nbsp;solution, built on Microsoft\u2019s Power Platform, creates a unified environment by integrating data from across the enterprise \u2014&nbsp;from ERP systems such as&nbsp;<strong>SAP<\/strong>&nbsp;and&nbsp;<strong>Oracle<\/strong>,&nbsp;to risk tools like&nbsp;<strong>Predict!<\/strong>,&nbsp;HR, CRM, and project management systems \u2014 all connected through&nbsp;<strong>TPG&nbsp;PSLink<\/strong>.\u201d&nbsp;<\/p>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Bringing Business and Change Together: Introducing&nbsp;Mature&nbsp;Integration&nbsp;Technology to&nbsp;make&nbsp;Governance&nbsp;realistic.&nbsp; In many organisations, the worlds of&nbsp;strategy delivery&nbsp;and&nbsp;business-as-usual&nbsp;operate&nbsp;in parallel. Each has its own structures, reporting cycles, and data systems. 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